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FAQs
How long will shipping take?
Thank you for your order! We aim to get your purchase shipped out as quickly as possible. Typically, orders are processed and shipped within 3-5 business days. Once shipped, you will receive a tracking number, and your order should arrive within 5-10 business days, depending on your location and the efficiency of the local postal service. Please note that these are estimated times, and there might be delays due to external factors beyond our control.
How do I know if my order is confirmed?
Thank you for your order with us! Once your order is successfully placed, you should receive an email confirmation to the email address you provided at checkout. This email will contain all the details of your order, including the order number, items purchased, and the total cost.
If you haven't received this email within a few minutes of placing your order, please check your spam or junk mail folder, as it might have been redirected there. You can also log in to your account on our website and visit the "Orders" section to see the status of your order.
Should you need further assistance or have any other questions, please don't hesitate to contact us.
Can I change my shipping address after my order is placed?
If you need to change the shipping address for your order and it has not yet been shipped, please contact us as soon as possible. You can do this by replying directly to your order confirmation email or by calling us at our number.
If your order has already been dispatched, we unfortunately cannot change the address while the package is in transit. In such cases, we recommend contacting the shipping carrier directly as they may be able to reroute your package.